Executive Search. Management Diagnostics.
Commerce is change. Stationary. Online. Mobile.
Trade and retail
Bricks and mortar versus e-commerce? The future is the best of both worlds: omnichannel. The goal is a seamless shopping experience both in-store and online. Shopping across all channels, with the expectation of being able to get anything at any time – and more and more often, with very individualised ideas about a product.
Topics we’re familiar with: omnichannel, everywhere commerce, supply chains, accessibility, consumer sentiment, infrastructure, usage mix, direct to customer trend, 15-minute city, customer centricity, consumer sentiment, point of experience.
“I was born into this retail world into a family of entrepreneurs who’ve been in retail for generations. I almost feel like my connection to what’s happening was predestined. Change in retail today means making the impossible possible – for our customers.”
— Dr. Magnus Tessner
From point of sale to point of experience:
are you ready?
The transformation of retail brings with it significant changes, too: in internal processes, in logistics and, of course, in supply chains, which are becoming shorter, faster and more demanding. There’s also great potential in direct interaction with customers. Big data analytics, artificial intelligence and quantum computing will open up further opportunities to shape the customer journey of the future.
Building the bridge from the point of sale to the point of experience is one of the most challenging tasks. Speed, creativity, adaptability and the ability to deal with the complexity of the changing world of retail – these are the characteristics of successful top managers in the industry.
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What makes a good CEO? Dr Magnus Tessner shares what he knows in a podcast with Ch. Keese.
Dr Magnus Tessner at the 2022 CHRO Summit in Istanbul.
Management
Dr. Magnus Tessner
Dr Magnus Tessner has been a partner at ifp since 2001. He has built up the Automotive Practice Group and driven its international expansion. His clients include large international groups from the automotive industry. In addition, there is a strong focus on family businesses in the supplier industry and the entire automotive value chain, including mobility providers and high-tech companies. Before moving into executive consulting, the expert with a doctorate worked for Ford and BMW for many years and was Managing Director of a trading company with over 2,500 employees. +49 (0) 221 / 20 50 6-73 ed.en1768287245ilno-1768287245pfi@r1768287245ensse1768287245t.sun1768287245gam.r1768287245d1768287245Team
Meike Hensch
Meike Hensch has strengthened our Automotive and Trade team since completing her studies. With her positive and professional manner as well as her distinctive intuition, she is a sought-after contact person for both our clients and candidates. +49 (0) 221 / 20 50 6-170 ed.en1768287245ilno-1768287245pfi@h1768287245csneh1768287245.ekie1768287245m1768287245
Julia Prell
While studying business psychology in Cologne, Julia Prell discovered her interest in personnel diagnostics and placed her academic focus on personnel and organizational psychology. Her diverse travels and intensive insights into different cultures enable her to think outside the box, including in personnel consulting. Since graduating, she has been part of our team. +49 (0) 221 / 20 50 6-26 ed.en1768287245ilno-1768287245pfi@l1768287245lerp.1768287245ailuj1768287245
Elisabeth Sezen
Elisabeth Sezen holds a degree in business psychology and has worked as a consultant since 2021. A former competitive athlete, she knows all about speed, precision and a strong drive for success, all of which she brings directly to our demanding mandates. When working with clients and customers, she doesn’t beat about the bush – she takes a nuanced view of the situation and is a highly engaging conversation partner. +49 (0) 221 / 20 50 6-74 ed.en1768287245ilno-1768287245pfi@n1768287245ezes.1768287245hteba1768287245sile1768287245
