Executive Search. Management Diagnostics.
Commerce is change. Stationary. Online. Mobile.
Trade and retail
Bricks and mortar versus e-commerce? The future is the best of both worlds: omnichannel. The goal is a seamless shopping experience both in-store and online. Shopping across all channels, with the expectation of being able to get anything at any time – and more and more often, with very individualised ideas about a product.
Topics we’re familiar with: omnichannel, everywhere commerce, supply chains, accessibility, consumer sentiment, infrastructure, usage mix, direct to customer trend, 15-minute city, customer centricity, consumer sentiment, point of experience.
“I was born into this retail world into a family of entrepreneurs who’ve been in retail for generations. I almost feel like my connection to what’s happening was predestined. Change in retail today means making the impossible possible – for our customers.”
— Dr. Magnus Tessner
From point of sale to point of experience:
are you ready?
The transformation of retail brings with it significant changes, too: in internal processes, in logistics and, of course, in supply chains, which are becoming shorter, faster and more demanding. There’s also great potential in direct interaction with customers. Big data analytics, artificial intelligence and quantum computing will open up further opportunities to shape the customer journey of the future.
Building the bridge from the point of sale to the point of experience is one of the most challenging tasks. Speed, creativity, adaptability and the ability to deal with the complexity of the changing world of retail – these are the characteristics of successful top managers in the industry.
—
What makes a good CEO? Dr Magnus Tessner shares what he knows in a podcast with Ch. Keese.
Dr Magnus Tessner at the 2022 CHRO Summit in Istanbul.
Management
Dr. Magnus Tessner
After years of working in the automotive industry, Magnus Tessner became Managing Director of a retail enterprise with over 2,500 employees. In 2001, he joined ifp and established the Automotive & Retail Team. He has since successfully managed over 500 assignments and significantly contributed to the development of ifp\\\\\\’s international consulting activities. +49 (0) 221 / 20 50 6-73 ed.en1728998307ilno-1728998307pfi@r1728998307ensse1728998307t.sun1728998307gam.r1728998307d1728998307Team
Meike Hensch
Meike Hensch has strengthened our Automotive and Trade team since completing her studies. With her positive and professional manner as well as her distinctive intuition, she is a sought-after contact person for both our clients and candidates. +49 (0) 221 / 20 50 6-170 ed.en1728998307ilno-1728998307pfi@h1728998307csneh1728998307.ekie1728998307m1728998307
Elisabeth Schmidt
Elisabeth Schmidt holds a degree in business psychology and has worked as a consultant since 2021. A former competitive athlete, she knows all about speed, precision and a strong drive for success, all of which she brings directly to our demanding mandates. When working with clients and customers, she doesn’t beat about the bush – she takes a nuanced view of the situation and is a highly engaging conversation partner. +49 (0) 221 / 20 50 6-74 ed.en1728998307ilno-1728998307pfi@t1728998307dimhc1728998307s.hte1728998307basil1728998307e1728998307
